Account data
Basic user information
We store the full name and email address you provide during registration to manage your account and service access.
An explanation of how Beraksi Smart Services collects, uses, stores, and protects user data while you use our public digital services.
Summary
Effective since November 17, 2025
Summary
Official service of Tanah Bumbu Regency
Summary
Focused on service data protection
Account data
We store the full name and email address you provide during registration to manage your account and service access.
Report data
Public reports, supporting files, conversations, and status updates are used so authorized officers can process your complaint.
Security
Beraksi uses HTTPS, session management, and official government channels to help keep the service secure.
Content filter
A quick summary of account data, public complaints, third-party services, security, and policy updates.
Service overview
The Department of Communication, Informatics, Statistics, and Encryption of Tanah Bumbu Regency developed Beraksi Smart Services as a free public digital service.
This page explains our policy regarding the collection, use, and disclosure of personal information when you choose to use Beraksi.
By using our service, you agree to the data practices described on this page. The information we collect is used to provide and improve the service, not for purposes outside the context of public service delivery.
User data
When you register and use Beraksi Smart Services, the following data may be stored for operational service needs.
We do not use registration data for marketing, irrelevant third-party analytics, or any purpose outside account management and service delivery.
Public complaints
Beraksi provides a public reporting and complaint feature so citizens can submit service issues and monitor follow-up actions from their own accounts.
Report data is only used by authorized officers or admins of the Tanah Bumbu Regency Government to process and follow up on your complaint.
Service ecosystem
Some application distribution functions or technical integrations may involve third-party services that have their own privacy policies.
Google Play Services
Official privacy policy for Android distribution and support services.
Apple App Store
Official privacy policy for the application distribution channel on Apple devices.
If third parties help deliver services on our behalf, they may only use the information for assigned tasks and may not disclose it for other purposes.
Service protection
We value your trust and strive to protect personal information using commercially reasonable measures. Beraksi uses encrypted connections (HTTPS) to protect data transmitted between your device and our servers.
However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Beraksi also acts as a portal that connects various official digital services of the Tanah Bumbu Regency Government. When you open another government service through this portal, data processing on that service may follow the policy of the respective agency or regional office.
Additional protection
This service is not intended for children under the age of 13, and we do not knowingly collect personally identifiable information from children under that age.
If we become aware that personal information from a child under 13 has been stored in the system, the data will be deleted immediately. Parents or guardians may contact us to help with that process.
Document updates
This Privacy Policy may be updated from time to time. We encourage you to review this page regularly to stay informed about the latest version.
This policy is effective since November 17, 2025.
Need more help?
If you need further clarification about this policy or the use of Beraksi Smart Services, please contact Diskominfosp of Tanah Bumbu Regency through the official channels below.
Agency
Department of Communication, Informatics, Statistics, and Encryption of Tanah Bumbu Regency
Website
bss.tanahbumbukab.go.id